Your order will be processed as quickly as possible, usually within 2 working days. You will receive an email confirmation from us after you place your order and a second email notification of delivery when the goods are shipped. You can expect to receive your order 3-7 working days from shipment, depending on the service selected, your location and allowing a little extra time during extremely busy periods such as in the lead up to Christmas.
Delivery within the USA and Canada
We offer a dedicated checkout for North American customers with USD prices and localized shipping from our Chicago warehouse. Please visit our USA Shop at www.agirlforalltime.com
You must use the USA Shop if you wish to receive local delivery rates for North America.
Delivery from the USA Shop is available to the lower 48 states, Alaska and Hawaii. Delivery rates are calculated at checkout and are based on best available courier or local postal rates as determined by your postal code and weight of the items.
Please note: if you choose our Parcel Forwarding option this is a much less expensive option for international shipping and will take between 2-3 weeks to arrive. This is due to the Parcel Forwarding system which sends your item first to a local hub, where it is then forwarded onto your country's local carrier.
Delivery within the United Kingdom and the EU
We offer a dedicated checkout for United Kingdom and EU customers with GBP, AUD, and EU prices and localized shipping from our London warehouse. Please visit our UK Shop at www.agirlforalltime.co.uk
You must use the UK Shop if you wish to receive local delivery rates for the UK and the EU.
Delivery rates are calculated at checkout and are based on best available courier or local postal rates as determined by your postal code and weight of the items.
Please note: if you choose our Parcel Forwarding option this is a much less expensive option for international shipping and will take between 2-3 weeks to arrive. This is due to the Parcel Forwarding system which send syour item first to a local hub, where it is then forwarded onto your country's local carrier.
We are happy to ship just about anywhere in the world. Shipping costs for a doll and 1-2 costumes is c. $45-$60. Smaller orders for items such as books will be less. Delivery is usually within 7 days for most major cities throughout the world. Please allow slightly longer for more remote locations.
You may purchase a doll via the UK website for international delivery if shipping to Australia, Hong Kong, Japan, New Zealand, South Africa and the USA.
Anywhere else, please contact us - we are more than happy to arrange a shipment for you directly. Please email us at firstname.lastname@example.org to obtain a specific quote based on your location.
All of us at A Girl for All Time® hope that you will love your purchase.
However, if for any reason you do not, then simply return it to us.
If you have simply changed your mind about your purchase, all we ask is that you return items to us in perfect condition, unopened, in it’s original display box/packaging within 14 days of receipt. Please ensure that the item is well protected and wrapped carefully to avoid damage in the post.
You need to include a copy of your receipt with your return, together with a brief reason for the return and your contact information including phone and email. We will be happy to exchange the item for you or provide you with a full refund, excluding postage and packing.
Please do remember to keep your postal receipt as proof of posting, and we suggest that you return your items via registered post, as A Girl for All Time® cannot be held responsible for any returns lost or damaged in the post.
We will let you know by email when we have received your parcel and once a refund or exchange has been processed for you. If you have any queries regarding a return or wish to inform us that it a return is coming, please email us at: email@example.com or call 305.222.7595.
Please note that A Girl for All Time is not responsible for refund of postage on returned items if you have changed your mind . If we are contacted more than 28 days after delivery we reserve the right to offer partial lcompensation.
Faulty or Damaged Goods
We try very hard to ensure your goods reach you in perfect condition. If you do find a problem with your order on receipt, please let us know immediately at firstname.lastname@example.org. It is helpful to send us a photograph and brief description of the problem in the email.
We may ask you to return the item to us, so please be sure to include your original receipt as well as a summary of any correspondence with us and your contact info including phone and email address. Once your items are received, we will send out a notification email and arrange for a replacement to be sent to you as soon as possible. If we are unable to replace the item in reasonable time, we will provide a full refund.
Returns Address and Contact Details
Depending on where you are and what the issue with the product is, the delivery address will differ. Please contact us at this email address to log a return and determine the correct return location: